Optimize communication processes smartly
Bring communication processes to a new level using Artificial Intelligence
Used in different industries and sectors
Marketing
- Communicate more easily and quickly with employees or groups of employees, especially when working from different locations or from home
- Set up a communication channel with your users or customers to get feedback on your product
- Provide 24x7 availability in a very cost effective way
- Create brand awareness with your company chatbot
Sales
- Respond faster to requests from customers or potential leads
- Leverage human user experience for your digital customer journey
- Significantly increase your lead conversion and boost growth with digital sales
- Offer the same quality support especially when physical meetings are not possible
Customer Support
- Reduce the time to respond to a support request significantly
- Generate satisfied customers and increase customer loyalty
- Provide a high quality support service 24x7 for reasonable costs
- Reduce support costs per case and improve your total cost structure
Features
Conversation Memory
Context between user interactions is stored to make context aware conversational decisions to improve your customers overall user experience.
Avoide errors through NLP
Match user inputs as words and phrases even in case of spelling mistakes or missing spaces between words.
Modular Bot Configuration
Share the "knowledge" of all chatbots used in your company.
Expert reviews
Cloud Native Chatbot Engine goes Quarkus
Getting computers to understand and respond to human language is quite hard to obtain even
19. July 2022
The Benefits of a Truly Open Source Chatbot
Free and open-source software (FOSS) has completely shaken up the software development and business worlds.
16. April 2020
The Art of Writing a Powerful Chatbot Framework
Getting computers to understand and react appropriately to natural language is very difficult. Humans have
27. March 2020
Partners, working with E.D.D.I.
Projects realized with E.D.D.I
Projects realized with E.D.D.I
